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How do I redeem the 10,000 credits promised upon rating Simon's Slots? I rated in the windows store yesterday. I have not received my credits. Thanks for any help.
Donna - accounts in the Blue Crystal Labs support center and help desk are tied to your email address. If you have a new email address that you want to use for the Blue Crystal Labs support center and help desk, please just sign up for a new account.
The reward for rating the app will appear in the Achievements section of the app. You can access the Achievements section from the Lobby by selecting the Achievements button that is located in the upper right corner of the Lobby. In the Achievements, you can select the Collect button located near the "Rate Simon's Slots" achievement. Upon selecting the Collect button, the reward for rating the app will be added to your credit balance.
Please give this a try and let us know if you need any additional help!