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games not downloading

I reached a couple different levels and unlocked 2 new games. They each are not downloading. I restarted my computer ....nothing happened.

Not sure why this is happening. Please fix it. One of them is the PIGGY one.

And the other is PERSION PARADISE.

4 people have this problem

Nice to know I am not the only person they apparently ignore, waiting for an answer for 15 days now but still not even an acknowledgement. 

I also reached 3 new levels, but they wont download
Games that do didn't download Regency romance, Christmas classic, riches of the reef Thanks Carolyn
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