If you have made a purchase and have not received it, please do the following:

  • If you are in a machine, return to the lobby. This action forces your app to sync and your credit balance will update to reflect your purchase.
  • If you are in the lobby, join any machine. Joining a machine will force your app to sync and your credit balance will update to reflect your purchase.

In the event that neither of the above suggestions provide the desired result, pleaseĀ contact Customer Service.